The Listen Center is an amazing place staffed with dedicated people helping those with intellectual and developmental disabilities become as independent and self-sufficient as possible. Our goal is to support and encourage independence and dignity among those we serve. The Listen Center offers in-home assistance focusing on personal growth, health, safety and community involvement. We care for those we serve with positivity, respect, and friendliness.
The Residential Direct Support Professional (RDSP) is responsible for the overall care, activity, and safety of the people we serve in their residences as part of The Listen Center‘s services. The RDSP provides in-home support and care while adhering to the Overall Service Plan (OSP) of each individual they serve with disabilities, giving them the tools for self-advocacy to live independently and with dignity. The job duties require representing The Listen Center in a professional and productive manner. This includes being respectful to coworkers and supervisor(s), being prepared for work each day, being productive in the workplace, and attending to work-related matters while complying with deadlines.
- Follow the daily plan and OSP, ensuring the physical well-being, safety and comfort of those we serve in their homes.
- Demonstrate care, compassion, and respect when working with those we serve.
- Facilitate effective communication between the person you serve, The Listen Center and other interdisciplinary team members.
- Monitor health and safety concerns; promptly deal with concerns as they arise by communicating and documenting information accurately.
- Provide physical assistance to those we serve, including transferring, pushing and lifting in and out of wheelchairs, helping in and out of vehicles, and physical guidance as needed.
- Assist those we serve in their residences with meals, personal care, grooming, dressing, hygiene, and restroom support.
- Plan and prepare meals according to the shopping list and menu
- Ensure the home environment meets cleanliness standards, including performing housekeeping tasks and laundry.
- Adhere to The Listen Center’s policy of medication administration following the ‘6 Rs’.
- Help with arrival and departure activities, such as communicating with drivers and taxi services, handling communications books, and ensuring people have the appropriate outerwear and other items, such as lunch boxes and backpacks, as needed.
- Follow the established system to sign out money, including completing the transaction ledger and providing accurate receipts that account for all funds.
- Complete t-logs and ISP programs before departing each shift
- Use creativity to plan opportunities for growth, development, and independence, encouraging participation in activities such as art, music, walking, and sports.
- Provide fair and respectful behavior towards fellow employees at The Listen Center.
- Understand and follow The Listen Center's guidelines detailed in the policy manual, including protecting the rights of persons served, following all state and federal regulations, and adhering to The Listen Center's time and attendance expectations.
- High school diploma or GED required
- One+ year(s) of related experience working with individuals with disabilities preferred
- Skilled at meal preparation and light tasks
- Lifting evaluation with a minimum of 50 pounds with no lifting restrictions.
- To be able to push or pull wheelchairs, bend, kneel, stand, twist upper body.
- Physically assist with helping people in and out of vehicles.
- Work effectively with a variety of personalities and be sensitive to the needs and communication styles of persons with differing abilities.
- Work independently on assigned tasks, and accept direction on given assignments.
- Employ the principles of People First and the Active Support Models as ways to engage those we serve.
- Proficient and competent use of technology for documentation
- Valid driver’s license.
- Background check.
- Employment offer conditioned upon a negative test for illegal substances.

Wage increase with years of experience
Please emailjobs@listencenter.org your cover letter and resume with Residential Direct Support Professional (RDSP) Position in the Subject Line.
